For clients outside our primary service area (Nairobi metro), we share the transport cost based on distance. The typical arrangement is 50/50, but this can vary depending on your specific location and the service value. We'll provide a clear breakdown before confirming your booking.

Yes, we can arrange services for locations outside our listed counties on a case-by-case basis. Transport costs would need to be fully covered by the client. Contact us via WhatsApp to discuss your specific location.

Response times vary by location: Nairobi (24 hours), Kiambu (24 hours), Mombasa (48 hours), Nakuru (48 hours), Kajiado (48 hours), Machakos (48 hours), Murang'a (48 hours), Narok (72 hours). Emergency pest control may be expedited.

Base service prices are consistent across all counties. However, transport cost-sharing may affect the final amount for clients outside Nairobi. We're transparent about all costs before you commit.

Absolutely! If multiple clients in the same area book services on the same day, we can share transport costs among all bookings, significantly reducing individual costs. Coordinate with your neighbors!